What We’ve Done

INDUSTRY & COMPETITIVE INTELLIGENCE

Industry Dashboards

Customer service strategies

Footprint expansion into adjacent markets

New regional aircraft & rotorcraft competitive evaluation

Product support survey

Ongoing support to an aero-engine OEM includes monthly, data-rich dashboards on civil aircraft industry trends, competitive developments, economic and regulatory changes, and other key issues.

Conducted studies for a leading aircraft manufacturer to refine competitive understanding, benchmark competitors, and develop customer service strategies, focusing on MRO approaches in North America and Europe.

Hired by a large fleet operator to assess competitive landscape and entry into a competitive market, conducting customer research and analyzing competition to identify opportunities and risks.

A fast-growing Asian airline hired us to evaluate and recommend regional turboprop and helicopter options, assessing models on technical, performance, comfort, and economic criteria.

We reinvented a leading business aviation publication's product support survey, improving response rates and generating insights on service quality, cost, and delivery across various aircraft systems.